Post Graduate Diploma in Internal Communications – practical professional programme in employee engagement, leadership communication and organisational communication.
The Post Graduate Diploma in Internal Communications is a specialist professional programme designed for communications and public relations practitioners and those responsible for employee communication within organisations.

The programme combines strategic understanding with practical professional application. Participants learn how to audit internal communication, develop an Internal Communications Strategy, select and evaluate communication channels, improve intranets and the digital employee experience, strengthen employee engagement and voice, and advise organisational leadership.

The programme also examines the role of Internal Communications during organisational change and transformation, crisis communication and reputation management. Dedicated course content explores the responsible use of Artificial Intelligence in Internal Communications, together with writing, storytelling, content development, measurement and evaluation.

A central principle of the programme is that effective Internal Communications is a two-way organisational function. The professional internal communicator helps employees understand the organisation while also helping leadership understand employee experience, concerns and communication needs.

Teaching is strongly practice-based. Recorded specialist lectures are supported by live workshops, current case studies, practical tools and exercises designed to enable participants to apply learning within their own organisations. Participants also learn how to undertake communication research and audits and how to translate the findings into practical communication strategy.
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The programme leads to a professional, industry accredited qualification and is designed particularly for experienced communications practitioners seeking to develop specialist expertise in Internal Communications.
Post Graduate Diploma in Internal Communications – course overview, professional learning and programme information.
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Internal Communications that makes a difference – communicating better, employee listening, research, engagement and strategic advice.
Internal Communications course content – culture and purpose, communication audit, strategy, channels, intranets and employee engagement.
Internal Communications course content – leadership influence, change communication, crisis communication, AI, writing, storytelling, measurement and evaluation.
DOWNLOAD DETAILED COURSE SYLLABUS
From communicator to strategic adviser – using employee insight and communication expertise to advise management, support leaders and influence organisational decision-making.
Practical Internal Communications learning – audit, listen, plan, improve communication, advise management and measure results.
Internal Communications professional toolkit – research, strategy, employee listening, channel audits, intranet improvement, engagement, change, crisis, AI and measurement tools.
Who should undertake the Post Graduate Diploma in Internal Communications – communications, PR, HR, employee experience, management, public sector, charity and NGO professionals.
How the Internal Communications programme works – 12 recorded specialist lectures, three live professional workshops, course mentor, practical toolkit, case studies and professional assessment.
Internal Communications assessment – development of a professional 12-month Internal Communications Strategy applying research, objectives, strategy, channels, employee engagement and evaluation.
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Post Graduate Diploma in Internal Communications course fee – €1,470 including assessment and applicable programme fees, with payment facilities and organisation discounts available.
Post Graduate Diploma in Internal Communications – develop the professional skills to listen, advise, engage employees, influence decisions and demonstrate the value of Internal Communications.