• Home
  • About Us
    • History
    • Privacy Policy
    • Results
  • Courses
    • PR & Communications
    • Internal Communications
    • Media Relations for the Press Officer
    • Crisis Communications
    • European Public Affairs
    • Dip PR
    • Short Business Courses
  • Apply
  • Contact Us
  • News
  • Testimonials
  • Home
  • About Us
    • History
    • Privacy Policy
    • Results
  • Courses
    • PR & Communications
    • Internal Communications
    • Media Relations for the Press Officer
    • Crisis Communications
    • European Public Affairs
    • Dip PR
    • Short Business Courses
  • Apply
  • Contact Us
  • News
  • Testimonials
European Institute

Courses › Short Business Courses ​› Communication Skills


Picture
Communication Skills Course programme
1 Day Intensive Course: 
€450

The ability to communicate effectively is an essential skill for successful business practice. A skilled communicator projects authority, confidence and professionalism, being able to hold an audience, structure a message, and achieve results.

Course Objective
This programme is comprised of practical interactive learning techniques aimed at creating a high level of proficiency in the art of getting the message across.

Course content
  • The importance of effective communication
  • The psychology of successful communication
  • Building confidence / projecting authority
  • Choosing methods of communication
  • Communicating one-to-one
  • Using and interpreting body language
  • Communicating to sell
  • Key skills for delivering a presentation
  • Reaching an audience
  • How to listen and ask questions
  • Telephone techniques
  • Writing business letters, proposals and reports
  • Self-assessment of skills / maintaining progress

Methodology
Training is conducted by a professional tutor. It involves practical training techniques including role play and video recording of progression for performance analysis.

Interview Techniques
Presentation Skills
Assertiveness Training
Managing Customer Service
Time Management
Communication Skills
Media Training
Profile in Public Relations
Sales Techniques
Telephone Skills
Crisis Management
Receptionist Skills
Negotiation Skills
​
Business Writing Skills

    Please complete and click the link below if you wish to receive course updates and industry news.  By subscribing to our newsletter you have agreed  to 'opt in' to receiving information from the European Institute of Communications which will provide information on course programmes and industry news. YOU HAVE THE right to opt out at any stage. For more information on your privacy and how we collect, store and manage your information please view our Privacy Statement

    By subscribing to our newsletter you agree to opt in to receiving information from the European Institute of Communications which will provide information on course programmes and industry news. Your information held by the Institute is GDPR compliant. The duration that we hold your information depends on your interaction with the Institute. Relative to E-zines and enquiries, are all covered under GDPR and provide you with the right to opt out at any stage. For more information on your privacy and how we collect, store and manage your information please view our Privacy Statement at https://www.europeaninstitute.ie/privacy-policy.html
Opt in for Newsletter

Picture

Get In Touch


Email: admin@europeaninstitute.ie 

European Institute of Public Relations 
23 Herbert Street, Dublin 2. Ireland
Tel: +353 1 490 6896
Mob: 087 0655 791

European Institute of Communications
Janseniusstraat 1
3000 Leuven, Belgium
Tel: +321 679 6505
Mob: +353 87 0655 791
Picture

Our Courses


Specialising in PR & Communications training and education, the European Institute of Communications, the professional body for PR
and Communications practitioners in Ireland and Europe, is a dedicated professional and academic body providing recognised and approved partnership courses in Public Relations, European Public Affairs, European Studies, Social Media, Digital Marketing, Media relations and Crisis Communications programmes together with a range of courses in specialist short business courses.

​All the Institute’s courses are facilitated and designed to service the global professional communications industry.
Picture

our global status


European Institute of Communications accredited by the Global Alliance
The European Institute of Communications is an internationally recognised professional membership body and academic PR & Communications Institute by the Global Alliance PR


© European Institute |  admin@europeaninstitute.ie |  Tel: +353 1 490 6896  or +321 679 6505 | Mob: +353 87 0655 791 | Registered no: 195556
Website by Juice